Privacy Policy
Your privacy is important to us. This policy explains how designexpert collects, uses, and protects your personal information.
Last updated: December 2024
Introduction
At designexpert, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or create a profile
- Subscribe to our newsletter or mailing list
- Fill out forms or surveys on our website
- Contact us through email, phone, or contact forms
- Request quotes or consultations for our services
- Participate in contests, promotions, or events
- Submit content such as testimonials or reviews
Types of Personal Information
The personal information we collect may include:
- Name, email address, phone number, and postal address
- Company name, job title, and professional information
- Demographic information such as age, gender, and interests
- Payment information when making purchases (processed securely through third-party payment processors)
- Communication preferences and marketing opt-in status
- Social media handles and profiles (if you connect through social platforms)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and click-through rates
- Referring website addresses and exit pages
- Device identifiers and location data (general geographic location)
- Cookies and similar tracking technologies (see Cookie Policy for details)
How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
Primary Uses
- Providing and maintaining our services to you
- Processing transactions and sending related information
- Sending technical notices, updates, and support messages
- Responding to your comments, questions, and customer service requests
- Communicating about products, services, and events
Marketing and Promotional Uses
- Sending promotional emails about new services or special offers
- Personalizing your experience on our website
- Analyzing website usage to improve our services
- Conducting market research and surveys
- Targeting advertising based on your interests and preferences
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Enforce our terms of service and other agreements
- Protect our rights, privacy, safety, or property
- Investigate fraud or security issues
- Comply with legal processes or government requests
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure servers and firewalls
- • Regular security audits and updates
- • Access controls and authentication
Organizational Measures
- • Employee training on data protection
- • Confidentiality agreements
- • Limited access to personal data
- • Incident response procedures
While we strive to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
You have several rights regarding your personal information:
Your Privacy Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information for marketing purposes
- Restriction: Request limitation of processing under certain conditions
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website performance and user behavior
- Provide personalized content and advertisements
- Enable social media features and sharing
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For detailed information about the cookies we use, please refer to our separate Cookie Policy.
Managing Cookies
You can manage your cookie preferences at any time through:
- Our cookie consent banner on first visit
- Your browser's cookie settings
- Opt-out tools provided by advertising partners
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to ensure adequate protection in accordance with applicable data protection regulations, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with adequate data protection
- Binding Corporate Rules for intra-group transfers
- Other legally recognized transfer mechanisms
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Providing prominent notice on our website
- Updating the "Last updated" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
Contact Information
Company:
Strada Memorandumului 21
Cluj-Napoca 400114
Romania
Phone: +40 364 982 155
Business Hours: Mon-Fri: 09:00-17:00
Data Protection Officer
For specific data protection inquiries or to exercise your privacy rights, you can also contact our Data Protection Officer directly.
DPO Phone: +40 364 982 155
Additional Resources
For more information about privacy rights and data protection, you may also contact:
- Romanian Data Protection Authority: www.dataprotection.ro
- European Data Protection Board: edpb.europa.eu
This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.